What makes a memorable experience that causes consumers to stick to a brand? When customer service goes bad, what are the consequences businesses face? When a customer complaint is lodged online, how quickly do consumers expect a brand to respond? This infographic...
This is step two in a six-step series on how to build your brand strategy. To learn more about what you’ll learn in the series, visit our introductory blog post here, and stay tuned for more freebies like these as we unravel your branding power strategy in the...
This is step one in a six-step series on how to build your brand strategy. To learn more about what you’ll learn in the series, visit our introductory blog post here, and stay tuned for more freebies like these as we unravel your 2015 branding power strategy in...
How did Kanye West sell out a plain white tee at $120 a pop in one day? Why does Charmin toilet paper have over 68K followers on Twitter? And why in the world are so many men attracted to Old Spice’s deodorant line containing scents like ‘Wolfthorn’, ‘Bearglove’ and...
Humor is often overlooked as a strategy to build connections and create a shared experience with your customer. By adding a little delight to your reader’s day, they’ll come to associate your brand with the positive feelings of laughing and the trust associated with...
