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Account Manager

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Overview

Job Title: Account Manager (Marketing & Creative)
Type: Full time
Location: Nashville, TN (remote)

About Huckleberry Branding

Huckleberry Branding is a creative design, WordPress website development, and search marketing agency based in Nashville, TN. Our core offerings include:

  • Branding
  • WordPress web design, development, and maintenance
  • SEO and paid search marketing
  • Graphic design

We’re a passionate, collaborative team that values initiative, creative problem-solving, and authentic partnerships with both our clients and each other. As we grow, we’re seeking an experienced Account Manager to lead client relationships and ensure creative projects and search marketing retainers are delivered smoothly and successfully. In this role, you’ll partner with our sales director, content manager, SEO strategist, PPC strategist, web director, graphic designer, and contractors to oversee both ongoing monthly initiatives and one-time projects from start to finish.

Our Core Values

As a company, we pride ourselves on being hard-working and knowledgeable, but approachable, humble, and enjoyable to be around.

We’re Reliable.
We do what we say we’re going to do. We own our tasks and responsibilities, and we don’t drop the ball when the team of our clients are relying on us.

We Strive for Excellence.
We’re not perfect, but we are committed to continuous self-improvement and strive to bring our best every day.

We Exhibit a Can Do Attitude.
We love a good challenge, and we don’t wait for difficult issues to resolve themselves. We tackle challenges head on and are proactive in leading the resolution.

We’re Team Players.
We believe the whole is greater than the sum of its parts. We fuse our talents and work toward common goals in order to succeed together.

What that means in practice:

  • Be solutions-oriented.
  • Ask thoughtful questions.
  • Own your work and your outcomes.
  • Share knowledge generously.
  • Keep it human.
  • Stay adaptable.
  • Aim to elevate.
  • Treat every client like a partner.
  • Communicate clearly and with respect.

About the Role

We’re seeking a Digital Marketing and Creative Account Manager to serve as our clients’ primary strategic partner, advocate, and trusted advisor. He or she is responsible for the success of client engagements across digital marketing, website design and development, branding, and graphic design initiatives. The ideal candidate is experienced in managing digital marketing, website, and creative design projects and thrives in a fast-paced agency environment. 

This role serves as the central bridge between clients and our internal team of specialists — including SEO and ad strategists, web developers, designers, and content experts — ensuring that projects and ongoing marketing efforts are aligned with client goals, delivered on time, and executed to a high standard.

Account Managers develop a deep understanding of each client’s business, industry, growth objectives, and challenges. They translate client needs into clear internal action plans, oversee execution from kickoff through completion, and proactively identify opportunities to improve performance, expand services, and strengthen long-term partnerships.

Key Responsibilities

  • Serve as the primary point of contact for clients across SEO, PPC, website, branding, and graphic design projects

  • Lead onboarding for new clients and projects (websites, branding, retainers)

  • Manage timelines, deliverables, and expectations across multiple service lines

  • Translate client feedback into actionable direction for designers, developers, and strategists

  • Oversee website projects (WordPress builds, revisions, launches, and maintenance)

  • Manage branding and graphic design projects (logos, brand kits, marketing collateral)

  • Review deliverables for alignment with client goals before client presentation

  • Coordinate internal SMEs (SEO, design, dev, PPC) to ensure cohesive execution

  • Identify upsell/cross-sell opportunities aligned with client growth goals

  • Provide strategic recommendations beyond one service area (holistic marketing mindset)

  • Monitor campaign and project performance and communicate insights clearly

  • Maintain accurate documentation in ClickUp and internal systems

  • Lead recurring client calls, reporting, and status updates

  • Proactively manage scope, timelines, and client expectations

Essential Skills

  • Exceptional communication and interpersonal skills
  • Strong time management and organizational abilities
  • Project management and multitasking across multiple clients
  • Strategic thinking and problem-solving mindset
  • Working knowledge of digital marketing (SEO, PPC, analytics)
  • Experience managing branding and graphic design projects
  • Familiarity with website design and development workflows (WordPress preferred)
  • Ability to interpret data and translate performance insights into client-friendly recommendations
  • High attention to detail and strong follow-through
  • Adaptability in a fast-paced agency environment

Experience Required

  • 3–5+ years in an agency account management or client success role

  • Experience managing multi-service marketing clients (SEO, web, branding, or design preferred)

  • Experience managing WordPress website projects strongly preferred

  • Familiarity with digital marketing reporting and analytics

  • Proven ability to manage multiple clients and deadlines simultaneously

  • Experience working in a fast-paced agency environment (strongly preferred)

Tools & Platforms We Use

  • Google Analytics 4 (GA4)

  • Google Search Console (GSC)

  • ClickUp (project management)

  • WordPress (Elementor/Divi experience a plus)

  • Moz, SEMrush, Ahrefs, or similar SEO tools

  • LookerStudio

  • Slack (internal communication)

  • HubSpot (occasionally)

  • Mailchimp (occasionally)

  • Basic familiarity with Figma, Canva, and Adobe Creative Suite (not required for design execution)

Perks & Benefits

  • Competitive salary based on experience
  • $3,600/yr. tax-free health insurance reimbursement via a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)
  • Flexible, remote work environment
  • A tight-knit team that values your ideas, drive, and contributions

How to Apply

Email resume to [email protected] with the subject line “Account Manager Application”.