Overview
Job Title: Account Manager (Search Marketing & Digital Services)
Type: Full time
Location: Nashville, TN (remote)
About Huckleberry Branding
Huckleberry Branding is a creative branding, website development, and search marketing agency based in Nashville, TN. We specialize in crafting smart strategies and beautiful brands that drive meaningful results. Our core offerings include WordPress web design and development, SEO and PPC search marketing, graphic design, and select email and social media marketing services.
We’re a passionate, driven team that values initiative, creative problem-solving, and genuine partnerships with our clients and each other. As we continue to grow, we’re looking for a sharp, charismatic, and experienced Account Manager to lead client relationships and ensure projects and retainers run like clockwork.
Our Core Values
As a company, we pride ourselves on being hard-working and knowledgeable, but approachable, humble, and enjoyable to be around.
We’re Reliable.
We do what we say we’re going to do. We own our tasks and responsibilities, and we don’t drop the ball when the team of our clients are relying on us.
We Strive for Excellence.
We’re not perfect, but we are committed to continuous self-improvement and strive to bring our best every day.
We Exhibit a Can Do Attitude.
We love a good challenge, and we don’t wait for difficult issues to resolve themselves. We tackle challenges head on and are proactive in leading the resolution.
We’re Team Players.
We believe the whole is greater than the sum of its parts. We fuse our talents and work toward common goals in order to succeed together.
What that means in practice:
- Be solutions-oriented.
- Ask thoughtful questions.
- Own your work and your outcomes.
- Share knowledge generously.
- Keep it human.
- Stay adaptable.
- Aim to elevate.
- Treat every client like a partner.
- Comminicate clearly and kindly.
About the Role
We’re seeking an experienced Account Manager who thrives on organization, strategy, and client satisfaction and is experienced in the world of search marketing. In this role, you’ll be the go-to relationship manager for up to 20 client retainers, guiding projects from start to finish and working hand-in-hand with our internal and outsourced team of designers, writers, and developers.
Key Responsibilities
- Manage a portfolio of 15–20 ongoing client retainers, serving as the primary point of contact
- Lead monthly reporting, ongoing communications, and (for select clients) recurring meetings
- Develop and maintain strong client relationships based on trust, reliability, and results
- Coordinate services across SEO, PPC, WordPress maintenance, graphic design, email, and social media
- Scope and manage occasional one-time projects such as SEO audits/strategies and branding/web design initiatives
- Translate client priorities into clearly defined internal tasks and timelines
- Leverage and manage a cross-functional team of internal and external team members to ensure timely, high-quality delivery
- Proactively identify opportunities to expand and improve client programs
- No direct copywriting, website development, or backlink-building is required. However, you will be tasked with overseeing that all content is produced to our client’s standards and delivered on time.
- Some keyword research, strategic content direction, data analysis to identify new opportunities, presenting key SEM insights to the client, and working with our SEO writers and web developers to ensure everything is executed perfectly to plan.
Experience & Key Characteristics
- 5+ years of experience in client-facing account management, preferably at a digital or search marketing agency
- Strong working knowledge of digital marketing, especially SEO and PPC, plus familiarity with WordPress, email marketing, social media, and graphic design workflows
- High attention to detail and a proactive, solution-oriented mindset
- Excellent communication and interpersonal skills with a knack for reading and adapting to diverse client personalities
- Strong time management skills and a bias for action. We’re looking for someone who moves fast, overcomes roadblocks, and gets things done
- Confidence managing multiple client priorities and cross-functional teams
Nice-to-Have Skills:
- Experience using Google Analytics, Google Search Console, Google Tag Manager, LookerStudio, SEO tools (SEMrush/Ahrefs/Moz), Mailchimp, social media platforms, and WordPress
- Familiarity with ClickUp or similar project management tool
- Familiarity with Slack or similar communication tool
- Local to Nashville, TN
Perks & Benefits
- Competitive salary based on experience
- $3,600/yr. tax-free health insurance reimbursement via a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)
- Flexible, remote work environment
- A tight-knit team that values your ideas, drive, and contributions
How to Apply
Email resume to [email protected] with the subject line “Account Manager Application”.
